Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John’s, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a full-time Night Auditor to join our growing team at Albatross Hotel, Gander, NL. The ideal candidate would possess a positive “can-do” attitude, and a high level of professionalism, coupled with a strong work ethic and excellent interpersonal skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.

Main Duties & Responsibilities:

• Perform overnight audit shifts, reconciling all accounts in a timely manner and verifying all end of day cash etc. from multiple departments
• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Respond to guest complaints, requests and emergencies
• Ensure invoices are accurate and sent to the accounting department
• Schedule guest wake-up calls and book reservations
• Answer phone calls, verify reservations and guest requests
• Respond to guest inquiries, concerns and issues, as needed
• Demonstrate a professional and positive presentation to guests and colleagues, and be well groomed
• Other duties, as assigned

Qualifications, Skills & Attributes:

• 2+ years’ experience in customer service or hospitality
• A high school diploma or equivalent, plus one year of experience or an equivalent combination of education and experience
• Provide a clear Criminal Record Screening Certificate
• Excellent written and verbal communication, and customer service skills
• Ability to learn computer functions and other on-the-job skills
• Strong eye for details and the ability to multitask
• Strong math and problem-solving skills

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to tbursey@steelehotels.com. Please include “Night Auditor” in the email subject line, and use the following naming convention for the resume file: First Name Last Name – Resume. The closing date for this position is October 28, 2026.

We are an equal-opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.