FAQs
Who Qualities for FTC enrollment?
Enrollment in program is open to government, corporate rates or after 3 nights stays at any Steele Hotel within a two month period. Points will be awarded on lower rates if booked direct with hotel for members.
Can you earn points when booking through Expedia, Booking.com, etc?
Points will not be awarded to third party booking such as Expedia, Booking.com, etc .
Can you earn points for dining?
Collect points when dining in our restaurants or lounges (1 point per $1 spent, pre gratuity & HST). Excludes alcoholic beverages.
Can I earn points for group bookings or meeting space?
Points will not be awarded to an individual for rooms on a group booking
Points only awarded to member staying in room.
Meeting room rental, food and beverage is eligible for points if paid for on check out. Not available on master bill invoiced to company – Maximum 2000 points eligible (1 point per $5 spent, pre gratuity & HST)
What are the reward level tiers?
Gold – earned after collecting 10,000 in last 12 months
To maintain must collect 5,000 points per calendar year
Free Water in room
10% off dining
Up to 1 pm checkout
2 complimentary room upgrades a year
$50 Steele Hotels Gift Certificate awarded when reaching Platinum level
Invite to Steele Hotels Christmas Social
Platinum– earned after collecting 15,000 in last 12 months
To maintain must collect 8,000 points per calendar year
Free Water in room
15% off dining
$10 food and beverage voucher upon check-in
Up to 3 pm checkout
4 complimentary room upgrades a year
$100 Steele Hotels Gift Certificate awarded when reaching Platinum level
Invite to Steele Hotels Christmas Social & 1 complimentary Jack’s Classic Golf Tournament registration
Room guarantee up to 48 hours before arrival date
What Rewards are available?
850 points – $50 Steele Hotel Gift Certificate
750 points – 500 Aeroplan miles
1200 points – $50 retail gift card and travel vouchers
1200 points – complimentary standard room
1850 points – suite
2000 points – complimentary standard room at JAG
2600 points – studio suite at JAG
3200 points- suite at JAG
500 points – upgrade from standard room to suite
600 points- upgrade from standard room to suite at JAG
Points may be redeemed for hotel packages (contact hotels to see points required)
This program may be cancelled or rewards changed with 6 months’ notice given