Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include locations in St. John’s, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a full-time Valet to join our JAG Hotel in St. John’s, NL. As a Valet, you’ll be responsible for delivering exceptional customer service, ensuring guests feel welcomed and that their vehicles are handled with care and professionalism. You’ll play a key role in creating a smooth, memorable experience from guest arrival to departure.

Main Duties & Responsibilities:

· Welcome guests warmly and offer valet services

· Drive guest vehicles to designated parking areas, ensuring proper handling and security

· Assisting with loading and unloading guests’ luggage from guest vehicles

· Promptly retrieve guests’ vehicles when requested

· Monitor parking lot for any unauthorized vehicles or suspicious activity

· Ensure the security of all parked vehicles, following hotel safety protocols

· Maintain a clean and organized parking area and lobby, keeping the valet area clean, organized, and free of obstacles

· Demonstrate a professional and positive presentation to guests and colleagues, and be well groomed

· Perform other duties, as assigned

Qualifications, Skills & Attributes:

· Minimum of 2-3 years experience in customer service, and/or a similar role

· A valid Class 5 Driver’s License, with no prior traffic offenses, and a drivers abstract required

· Provide a clear Criminal Record Screening Certificate

· Ability to drive manual shift vehicles

· Familiarity with safety and security procedures

· Ability to work both independently and collaboratively within a team

· Strong customer service skills and the ability to work well with guests and the public

· Ability to handle difficult situations with patience and professionalism

· Capacity to stand for long periods of time and work in various weather conditions

· Ability to lift and carry items weighing up to 50 pounds

Why Work with Us:

· Competitive salary package

· Company RRSP matching plan to secure your financial future

· Comprehensive health benefits including dental and vision coverage

· Employee Family Assistance Program [EFAP], including counseling services and life coaching

· Paid time off, including vacation time, sick leave, and statutory holidays

· Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.

· Gratuities

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to careers@steelehotels.com. Please include “Valet” in the email subject line, and use the following naming convention for the resume file: First Name Last Name – Resume.

We are an equal-opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.