Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John’s, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a Server to join its growing team at our JAG Hotel in St. John’s. NL. The ideal candidate would possess a positive “can-do” attitude, and a high level of professionalism, coupled with a strong work ethic and customer service skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.

Main Duties & Responsibilities:

• Greet guests warmly and professionally in a friendly and polite manner
• Provide guests with menus and introduce them to the daily specials
• Take accurate food and beverage orders, noting preferences and dietary restrictions
• Check in with guests during their meal to ensure satisfaction and address any concerns
• Maintain a strong knowledge of the menu, with the ability to make suggestions and drink pairings
• Present bills to guests, process payments accurately, and handle cash or credit transactions
• Keep dining areas clean and organized, clearing dishes and resetting tables
• Adhere to food safety and sanitation regulations
• Follow safe serving procedures for serving alcohol, checking IDs when necessary
• Restock server station with the necessary supplies
• Perform other duties, as assigned

Qualifications, Skills & Attributes:

• 1-2 years experience years as a Server in the hospitality or food service industry
• Ability to collaborate with kitchen staff and other servers to provide smooth service to customers
• Excellent communication and customer service skills
• Ability to handle multiple tables and tasks simultaneously in a fast-paced environment
• Attention to detail and accuracy in order processing and cash handling
• Quick problem-solving skills when dealing with customer complaints

Why Work with Us:

• Competitive salary package
• Company RRSP matching plan to secure your financial future
• Comprehensive health benefits including dental and vision coverage
• Employee Family Assistance Program [EFAP], including counseling services and life coaching
• Paid time off, including vacation time, sick leave, and statutory holidays
• Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.
• Gratuities

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to careers@steelehotels.com. Please include “Server” in the email subject line, and use the following naming convention for the resume file: First Name Last Name – Resume.

We are an equal opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.