Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John’s, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a Host to join its growing team at our JAG Hotel in St. John’s, NL. The ideal candidate would possess a positive “can-do” attitude, and a high level of professionalism, coupled with a strong work ethic and critical thinking skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.

Main Duties & Responsibilities:

• Maintain a clean and welcoming front-of-house experience and greet guests in a friendly and polite manner
• Coordinate with serving staff to ensure efficient seating arrangements
• Escort guests to tables
• Notify guests when a table becomes available and provide wait time information
• Manage reservations via phone, in-person, on through online platforms
• Answer incoming calls and address customer inquiries
• Assist with menu inquiries, answering questions about food and beverages, as needed
• Perform other duties, as assigned

Qualifications, Skills & Attributes:

• Experience in hospitality is an asset
• Excellent communication and interpersonal skills to engage with guests and manage inquiries
• Strong organizational skills to monitor reservations, wait times, and table availability
• Attention to detail in maintaining a tidy, welcoming front-of-house environment
• Familiarity with health, safety, and food handling regulations
• Proficiency with reservation and POS systems
• Ability to remain calm and professional in a high-pressure, fast-paced environment
• Problem-solving skills to managing seating challenges or special requests effectively

Why Work with Us:

• Competitive salary package
• Company RRSP matching plan to secure your financial future
• Comprehensive health benefits including dental and vision coverage
• Employee Family Assistance Program [EFAP], including counseling services and life coaching
• Paid time off, including vacation time, sick leave, and statutory holidays
• Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.
• Gratuities

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to careers@steelehotels.com. Please include “Host” in the email subject line, and use the following naming convention for the resume file: First Name Last Name – Resume.

We are an equal opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.