Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John’s, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a Door Person to join our growing team at JAG Hotel in St. John’s, NL. The ideal candidate would possess a positive “can-do” attitude, and a high level of professionalism, coupled with a strong work ethic and excellent customer service skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.

Main Duties & Responsibilities:

· Open the hotel door, and greet guests warmly upon arrival and departure, creating a positive first impression

· Help guests with their luggage, including loading and unloading bags from vehicles and providing secure storage when needed

· Respond promptly to guest inquiries and requests, addressing complaints or issues as they arise

· Coordinate with housekeeping, concierge, and front desk staff regarding guest requests and report unusual occurrences to management

· Familiarize themselves with hotel emergency protocols and assist in evacuating guests, if necessary

· Ensure the entrance and lobby area are clean, organized, and welcoming

· Demonstrate a professional and positive presentation to guests and colleagues, and be well groomed

· Perform other duties, as assigned

Qualifications, Skills & Attributes:

· A minimum of 1 year relevant experience in a similar role would be considered an asset

· Customer service experience is preferred

· Strong interpersonal and communication skills

· Familiarity with safety and security procedures

· Ability to work both independently and collaboratively within a team

· Strong customer service skills and the ability to work well with guests and the public

· Ability to handle difficult situations with patience and professionalism

· Capacity to stand for extended periods of time and ability to lift and carry items weighing up to 50 pounds

Why Work with Us:

· Competitive salary package

· Company RRSP matching plan to secure your financial future

· Comprehensive health benefits including dental and vision coverage

· Employee Family Assistance Program [EFAP], including counseling services and life coaching

· Paid time off, including vacation time, sick leave, and statutory holidays

· Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.

· Gratuities

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to careers@steelehotels.com. Please include “Door Person” in the email subject line, and use the following naming convention for the resume file: First Name Last Name – Resume.

We are an equal-opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.