Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John’s, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a Barista to join our growing team at JAG Hotel in St. John’s, NL. The ideal candidate would possess a positive “can-do” attitude, and a high level of professionalism, coupled with a strong work ethic and customer service skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.

Main Duties & Responsibilities:

• Greet and serve customers in a friendly and polite manner
• Provide menu information, answer questions, and promote specials or seasonal items
• Prepare coffee, espresso, tea, and other beverages accurately
• Take and deliver orders promptly, ensuring customer satisfaction
• Follow up with customers to ensure quality service and guest satisfaction
• Replenish supplies and restock items throughout the shift
• Clean and sanitize tables, chairs, equipment, and work areas regularly
• Maintain a clean working area, ensuring all brewers and machines are cleaned regularly
• Demonstrate a professional and positive presentation to guests and colleagues, and be well groomed
• Follow food safety, sanitation, and quality control guidelines
• Perform other duties, as assigned

Qualifications, Skills & Attributes:

• A minimum of 1 year in a customer service or food service role is preferred
• Strong customer service skills with the ability to communicate effectively
• Knowledge of coffee brewing methods, espresso preparation, and tea brewing is considered an asset
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail when preparing drinks and taking customer orders
• Good organization skills, with the ability to keep work areas clean and orderly
• Ability to work well both independently and as a part of a team

Why Work with Us:

• Competitive salary package
• Company RRSP matching plan to secure your financial future
• Comprehensive health benefits including dental and vision coverage
• Employee Family Assistance Program [EFAP], including counseling services and life coaching
• Paid time off, including vacation time, sick leave, and statutory holidays
• Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.
• Gratuities

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to careers@steelehotels.com. Please include “Barista” in the email subject line, and use the following naming convention for the resume file: First Name Last Name – Resume.

We are an equal opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.